Support Coordination

What is a Support Coordinator?

A Support Coordinator helps individuals navigate their NDIS plans, connect with service providers, and make the most of available support. They also build participants’ capacity to manage their supports independently and advocate on their behalf to ensure they receive necessary services.

It’s designed to help you not only navigate the NDIS but also build the skills and confidence needed to take control of your support journey. Our role at AYS is to be your guide and advocate, helping you understand the full potential of your NDIS plan, identify suitable service providers, and create a support network that aligns with your unique goals, preferences, and lifestyle.

Our skilled support coordinators are experts at translating the complexities of the NDIS into clear, actionable steps. We work with you to build your capacity for self-management, ensuring you’re not only well-supported today but also equipped to take charge of your plan in the future. Whether you’re new to the NDIS or looking to enhance your current plan, we’re here to make every part of your journey easier and more empowering.

Our Support Coordination Service Includes

At Access Your Supports (AYS), we specialise in delivering comprehensive support coordination services designed to empower individuals and connect them with the resources they need to thrive within the National Disability Insurance Scheme (NDIS). Our dedicated support coordination team works closely with NDIS participants, families, and service providers to create a seamless support journey that aligns with personal goals, needs, and aspirations.

NDIS Plan Implementation

We design personalised support programs tailored to your unique needs and aspirations. Our team begins by assessing your needs, defining your goals, and developing a practical, actionable NDIS plan to guide your support journey.

Connecting with Providers

Connecting you with the right providers to meet your specific requirements is one of our key roles. We screen service providers, ensure compatibility, and manage service agreements to set you up with a reliable support network.

Capacity Building

Our goal is to empower you to take control of your supports and develop skills that promote greater independence. Through coaching, mentoring, and various capacity-building activities, we help you build the confidence to self-manage your plan.

Ongoing Support and Advocacy

Our team stands by you throughout your journey, ensuring your supports are effective and adaptable. We monitor your progress, advocate on your behalf, and address any challenges to keep your support aligned with your evolving needs.

Specialist Support Coordination

Our specialist support coordination services cater to those with complex needs, including psychosocial support. We provide psychosocial recovery coaching and work with specialist disability providers to ensure comprehensive care.

Budget Management

Effective management of your NDIS funding is essential to maximise your resources. We guide you in allocating your budget wisely, ensuring that your funds are spent in ways that best support your goals. Our expertise in budget management helps you make informed decisions, prioritise your needs, and avoid financial pitfalls.

Why Choose AYS as Your Support Coordinator?

Experienced and Certified Coordinators

At AYS, you all benefit from our team of experienced and certified support coordinators who possess in-depth knowledge of the NDIS. Their expertise ensures that you all receive tailored guidance and effective strategies to maximise your NDIS plan. Our team includes highly trained Support Coordinators, Facilitators, and Specialists with expertise in disability services, mental health, and care coordination.

Personalised Client-Centred Approach

We prioritise your unique needs and goals by adopting a personalised, client-centred approach. This means you receive customised support coordination services that align perfectly with your individual circumstances and aspirations.

Extensive Network of Trusted Service Providers

AYS has established a vast network of trusted service providers across various sectors. This extensive network allows you to connect with the best professionals and organisations that can effectively support your requirements and enhance your quality of life.

Comprehensive Support Services

Our support coordination encompasses a wide range of services, including plan implementation, budget management, and ongoing monitoring. This comprehensive approach ensures that every aspect of your NDIS plan is managed efficiently and effectively.

Strong Advocacy and Representation

We act as your strong advocates, representing your interests in discussions with service providers and other stakeholders. This ensures that your needs are prioritised and that you receive the best possible support and resources available.

Proven Track Record of Success

AYS has a proven track record of helping NDIS participants achieve their goals and improve their lives. Our commitment to excellence and consistent positive outcomes make us a reliable choice for your support coordination needs.

How to Start Support Coordination with AYS

At AYS, we make it simple and stress-free to begin your support coordination journey. Whether you are new to the NDIS or looking to enhance your current support plan, our streamlined process ensures you get the assistance you need every step of the way.At Access Your Supports (AYS), we specialise in delivering comprehensive support coordination services designed to empower individuals and connect them with the resources they need to thrive within the National Disability Insurance Scheme (NDIS). Our dedicated support coordination team works closely with NDIS participants, families, and service providers to create a seamless support journey that aligns with personal goals, needs, and aspirations.

Step 1
Get in Touch
To begin, you can contact us via phone, email, or through our website to express your interest in support coordination. During this stage, we’ll ask you to share your NDIS plan details and provide information about your specific goals and needs to help us better understand how we can support you.
Step 2
Initial Consultation
Next, we’ll schedule a consultation with one of our experienced support coordinators. In this session, we’ll take the time to get to know you, understand your goals, and discuss how AYS can help you achieve them. We will also explain the support coordination process and answer any questions you may have.
STEP 3
Develop Your Support Plan
Once we understand your needs, we’ll work collaboratively with you to design a tailored support plan based on your goals and aspirations. This includes identifying the most suitable services, providers, and resources to align with your specific requirements and the funding allocated in your NDIS plan.
STEP 4
Connect with Providers
After your support plan is developed, we’ll assist you in finding and connecting with the right service providers to meet your needs. We’ll help coordinate service agreements, set up schedules, and ensure that your supports are activated seamlessly.
Step 5
Ongoing Support
When your services are in place, we will continue to provide ongoing support to make sure everything is running smoothly. Our team will monitor your progress, address any issues, and adjust your support plan as your needs and circumstances evolve.

Our goal is to empower you to take greater control of your supports over time. Through skill-building, coaching, and education, we’ll help you develop the confidence and capability to manage your NDIS plan independently.

Get Started with AYS Today

At AYS, we believe in empowering individuals and building inclusive communities. Whether you're just starting your support journey or need ongoing assistance, we're here to help.
Contact us today to learn more about our support coordination services and take the next step toward achieving your goals.

Frequently Asked Questions

We understand that Support Coordination can be confusing. Using the drop-downs below, select a question you may have.

A Support Coordinator will support you to understand and implement the funded supports in your plan and link you to community, mainstream and other government services. A Support Coordinator will focus on supporting you to build skills and direct your life as well as connect you to providers. on this post with your questions.

Yes. You remain in control of your plan and have choice and control over who your providers are. If you wish to change providers you should discuss it with your provider and review your service agreement. Depending on your service agreement, you may have agreed to give some notice before you change.

Yes. There is three common types of Support Coordination which include:

  • Support connection – This support is to build your ability to connect with informal, community and funded supports
  • Support coordination – coordination of supports: This support will assist you to build the skills you need to understand, implement and use your plan.
  • Specialist support coordination – This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support.

Depending on your individual goals, plan objectives and aspirations you may receive funding for these supports in your plan.

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