Plan Management Services

AYS, your trusted NDIS Plan Management Specialists 

Discover peace of mind with Access Your Supports, your #1 registered NDIS provider. We specialise in managing the intricate details of your NDIS plan, freeing you to focus on your well-being. No matter where you are in Australia, our dedicated team is on hand to provide personalised support tailored to your unique needs. Trust us to navigate the complexities of the NDIS, ensuring you receive all the benefits you deserve.

What is NDIS Plan Management?

NDIS Plan Management is a helpful service for people who are part of the National Disability Insurance Scheme (NDIS). It makes managing money and working with service providers simpler. When you choose Plan Management, a Plan Manager handles all the paperwork for you. They pay bills, keep track of your budget, and make sure everything follows NDIS rules. This means you can choose any service provider you like, even those not officially registered with the NDIS, without worrying about the details.

The best part? Plan Management doesn’t cost you anything extra if it’s included in your NDIS plan. The NDIS covers these costs, so there are no out-of-pocket expenses for you. With Plan Management, you get the freedom to make choices about your services while someone else takes care of the paperwork. This lets you focus on achieving your goals and enjoying life more fully.

Benefits of AYS Plan Management 

At Access Your Supports, our NDIS Plan Managers are here to help you manage the financial aspects of your NDIS plan. Here’s how we make it easier for you:

Quick Invoice Payments

We prioritise prompt payments, ensuring your submitted invoices are processed within 2-5 business days. This means your service providers are compensated quickly and without delay, allowing you to enjoy uninterrupted support. With AYS, you can trust that your NDIS funds are managed efficiently, avoiding unnecessary delays.

Real Time Budget Monitoring

Our dedicated app provides real-time budget tracking, so you always know where you stand. You can easily monitor your spending, see how much remains in your NDIS plan, and plan ahead confidently. This transparency ensures you make informed financial decisions, maximising the value of your NDIS funding.

Zero Cost to You

When you choose AYS, all plan management services come at no cost if included in your NDIS plan. You receive full support without any out-of-pocket expenses. Our services are fully covered by the NDIS, allowing you to focus on your goals while we handle your plan management efficiently and free of charge.

Switch Providers with Ease

Switching to AYS is simple, with no disruptions to your support. If you’re not satisfied with your current Plan Manager, we ensure an easy transition. Plus, with AYS, you can choose any service provider, even if they’re not NDIS-registered, giving you greater freedom and flexibility in your support choices.

Hassle-Free Support

We take care of all your paperwork and admin work, from paying service providers to managing bills. Our team removes the burden of handling NDIS finances, allowing you to focus on achieving your personal goals. With AYS, you enjoy stress-free plan management, giving you time for what really matters.

Local Staff that Truly Cares

Our independent, family-run business is built on relationships. We prioritise each participant’s needs, offering personalised support. Our local staff genuinely care about your well-being and work closely with you to ensure your NDIS plan delivers the best possible outcomes. With AYS, you’re in capable and compassionate hands.

The NDIS doesn’t have to be complicated or stressful.

With AYS Plan Management, you get the financial support you need, the freedom to choose your providers, and peace of mind knowing we’re handling the paperwork. This way, you can enjoy life without the stress of managing your NDIS funds.

Get to know your NDIS Plan Management with AYS and Live The Life You Want

Get NDIS Plan Management at Zero Cost

To get Plan Management from AYS without any extra costs, just make sure it's included in your NDIS plan under "Improved Life Choices." When you're setting up your plan, ask to have Plan Management added. This service is fully paid for by the NDIS, so it won’t cost you anything extra. Once you've got Plan Management in your plan, AYS can take over managing your funds and paying for your services. This way, you get expert help managing your budget, and it doesn’t cost you a cent more!

Speak to us
(03) 4222 7479

Wanting to Switch Providers?

Switch to AYS for Better NDIS Plan Management

Switching your NDIS Plan Management provider to AYS is easy and can make a big difference in how your plan works for you. People often switch to AYS for several reasons:

  • If you’re unhappy with how long it takes your current provider to pay bills.
  • If you’re looking for better communication and more personal support.
  • If you want access to better tools for keeping track of your spending.

Here’s how to make the switch:

Check your current plan management agreement for any specific steps you need to follow to end services.
Choose AYS because we offer quick payments, great communication, and tools that make managing your funds simple.
Let us know you want to switch. We'll talk to your current provider and handle everything to switch you over without any hassle.

You can switch to AYS at any time during your plan, and it doesn’t require a full review. Just reach out, and we'll take care of the rest!

What Our Community is Saying?

"Gotta give credit when it's due! You and your staff are always so easy to work with. It's great to work with a Plan Manager that is always so responsive. AYS is always such an efficient machine!"

Rachel

"So quick to respond, easy to communicate with, fast payments etc etc - so thank you for that. You make my life so much easier!"

Olivia

"I would like to thank you the team at AYS for all your help over the years. Nothing has ever been too much trouble for you guys, and in turn that has made easier for us."

Julia

"Just wanted to pass along that the AYS Plan Manager I have been working with for only about a week has already impressed and are loving the service."

Amelia

"Thank you for all of your help over recent months, so much appreciated with everything that you have assisted me with, has made my life so much easier!"

Emily

"You guys are so helpful and patient and pay all the bills on time. I’m really happy with your services. You should be so proud!"

Lucy

"Just wanted to thank you for such efficient service. Also I find your team polite and very easy to converse with."

Noah

"I want to express my gratitude for your time speaking with me today. It’s very refreshing to have someone take the time to explain things and point me in the right direction, and I can’t thank you enough."

Luke

"I wanted to express my gratitude as it’s very refreshing to have someone take the time to explain things and point me in the right direction, and I can’t thank you enough - you're all absolute legends!"

Joe

Our Participant Stories

Patrick's Story

“I remember feeling upset and frustrated as I was finishing Year 12. I dreaded meeting new people and didn’t feel excited to do things I normally loved”.

“I am thankful for the support of Renee and the trust AYS has in me. I feel like I have found my second home”.

Patrick, valued team member at Access Your Supports

Hope’s Story

“Working with Jackie and Access Your Supports has allowed Hope to thrive in heartening and unexpected ways. The consistent and holistic approach used in the ECEI Key Worker Model has helped Hope and our family to not only feel known and understood but also supported in a way we hadn’t felt before.”

Anne (Hope’s mother)

Nate’s Story

Geraldine and Patrick, share that AYS has done a lot for Nate along the way. This includes helping look after his NDIS plan and paying NDIS accounts. Nic and the Employment Support Team provide support to Nate at his internship, including the study and practical side. AYS helped Geraldine learn more about Centrelink and gave helpful advice to assist with filling out forms.

Nate’s Parents

How does Plan Management compare to other options?

Benefits
Plan Managed
Self Managed
Agency Managed
No out pocket costs to you
Access to NDIS registered providers
Access to unregistered providers
Freedom from complex paperwork and bills
Power to approve all payments to provider
Payment made on your behalf
Clear view of spending and balance
Billing issue resolved for you

Get Started With AYS Today

Getting started with an NDIS Plan Manager is easy, and you can begin today!
First, make sure your NDIS plan includes Plan Management by asking for it during your plan setup under “Improved Life Choices.” 
Then, just give us a call or fill out our form, and we’ll take it from there. 
We'll help you set everything up, manage all your paperwork, and ensure that your service providers are paid on time. With AYS managing your plan, you can relax and focus on your goals while we handle the details.

Plan Management Frequently Asked Questions

What is Plan Management in the context of the National Disability Insurance Scheme (NDIS)?

Plan Management refers to how the financial aspects of a NDIS participant’s plan are managed. Participants can choose to self-manage their funds, have the NDIA manage it, use a registered Plan Manager, or a combination of these options. A Plan Manager helps participants by paying providers for services delivered, managing funding and budgets, and handling financial reporting.

How does one become eligible for Plan Management services under the NDIS?

Any NDIS participant with an approved plan is eligible to request Plan Management services. Participants must request this service during their planning meeting so that funding for Plan Management can be included in their budget.

What are the responsibilities of a Plan Manager in the NDIS?

A Plan Manager is responsible for processing invoices from service providers, making timely payments on behalf of participants, helping participants keep track of their funds and spending against their budgets, providing financial reports and ensuring compliance with NDIS guidelines regarding expenditures.

Can NDIS participants switch between different types of fund management options?

Yes, NDIS participants have the flexibility to change how they manage their funds. They can request a review of their plan at any time if they want to shift from being agency-managed to using a registered Plan Manager or vice versa. It’s important that such changes align with the participant’s goals and needs as outlined in their current NDIS plan.

How do service providers submit invoices under an NDIS Plan Management arrangement?

Service providers submit invoices directly to the participants chosen registered Plan Manager. The invoices must include specific details like the participant’s name and NDIS number, provider details, dates of service delivery, description of supports provided according to the categories within the participants NDIS plan, and cost breakdowns. The Plan Manager then verifies these details before processing payment using funds from the participant’s allocated budget within their NDIS plan.

How are Plan Management fees calculated, and who covers them?

Plan Management fees are calculated separately from your support budget (CB Choice & Control) and are covered by the NDIS within a plan. Participants do not incur any out-of-pocket costs for our services.

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