Support Coordinators


Participant Services Lead & Support Coordinator Team Leader

Michelle has been in the disability sector for over 6 years starting out as a support worker and then managing the Barwon region for Autism Spectrum Australia. Michelle has a Diploma of Counselling & a Diploma of Community Service. Michelle has extensive experience with participants with Autism as well as complex family dynamics and mental health. Michelle has a passion for empowering participants to achieve their goals and takes enjoyment in always celebrating the ‘little wins’.


Support Coordinator (Maternity Leave)

Alana completed her Bachelor of Social Science (Psychology) at RMIT University, and has 8 years experience in the disability and mental health sector. Alana has experience working with adults who present with complex behaviours, ASD, trauma, mental illness and intellectual disability. Alana is passionate about working with people to understand who they are, supporting them to reach their goals, and empowering them to live their best life. Outside of work, Alana loves cooking, doing home renovations, travelling and watching movies.


Support Coordinator & Psychosocial Recovery Coach

Amanda values honesty, integrity as well as being sincere and genuine. In her spare time, Amanda enjoys horse riding, going to the gym, hiking, walking, socializing and reading. An interesting fact about Amanda is that she can speak some very basic Maltese. Amanda is excited to join the Support Coordination team as she has always shared a passion to assist people from all walks of life.


Support Coordinator

Anna has extensive knowledge and experience in the disability sector (16 years) as well as Department of Justice. She has primarily worked in the role of providing support and assistance to each person so that they may achieve / reach their personal goals – whether it be in employment, education, health & welfare, housing, registering with Centrelink and other government departments, referring to medical and other professional providers. Anna loves being able to contribute, guide, support and work alongside each one of her participants. Anna is also a Justice of the Peace and provides her services within the Geelong community when required.


Senior Support Coordinator

Cassie has a background and qualifications in AOD and Mental Health, as well as recently completing a Diploma of Community Services. She has lived experience with complex disabilities and understands the challenges that families face when managing family life alongside a disability. Cassie enjoys the beach, live music and reading. She is also a mum to 10 incredible children and loves the chaos that comes with a big family.


Support Coordinator

Chris worked in many areas of Banking & Finance for over 13 years. In 2012 he underwent a below knee amputation and the experience led him to both volunteering and working in Disability Advocacy. Chris also has several years experience as a Disability Support Worker. He is a strong believer in empowering people with disability to live their best life possible and passionate about making the NDIS work best to support them. Outside of work Chris enjoys MMA, camping, cooking and movies.


Senior Support Coordinator

Dana has worked in various roles in the disability sector for 6 years. Dana has a Certificate IV in Disability, and has worked in a variety of roles including support work, SIL house supervisor, and Team Leader for a 1:1 support provider. Dana values honesty, empowering participants to live their best life possible, and building strong relationships with participants and their support networks. In her spare time, Dana likes to spend time with her friends, go on adventures with her puppy and spend time at home cooking up a storm!


Specialist Support Coordinator/Support Coordinator

Deirdre is passionate about working with participants to achieve their goals to be able to live their best life. Deirdre has extensive NDIS & disability sector knowledge and has been providing Support Coordination for 7 years. She also worked as a Case Manager/Team Leader in Out of Home Care/Therapeutic Foster Care and Disability – working primarily with young people in Foster Care and adults in various care situations. Deirdre holds a Bachelor of Social Work and draws on her training in disability and carer experience to support individuals, their families/carers from a person-centred and strength based perspective.


Support Coordinator

Emily is described by loved ones as kind, empathetic and patient. She finds joy in gardening. In her spare time, she’s working hard in the garden, or watching movies and television shows. Emily has a passion for the disability industry, which stems from the rewarding feeling of supporting individuals in achieving their goals.


Support Coordinator

Isabella (or Issy, as she is known) has completed a Bachelor of Health Science, Majoring in Health Promotion and Rehabilitation Counselling. Issy moved from a small town to Geelong to be closer to the beach and worked as a caregiver, providing support to elderly people in the community. Issy has always held a passion for helping others in any way possible.


Support Coordinator

Jake is a helpful, loyal, and funny individual with a passion for music, combat sports, movies, and reading. In his spare time, he enjoys attending concerts, playing the guitar, and watching sporting events. He finds fulfillment working in the disability industry where he witnesses the positive impact on people’s lives. Jake has previously studied and has a Bachelor of Psychological Science.


Support Coordinator / Specialised Support Coordinator / Psychosocial Recovery Coach

Hi, I’m Jen and I’m a Kiwi import. I am a qualified Nanny (Cert.), Primary School Teacher (Dip.Tch), and Social Worker (BSW). Most recently I worked in a space which encompassed child, couple and family counselling, restorative justice, safety planning, contributing to the community family violence prevention and monitoring team, delivering education courses such as Boundaries for Women, Parenting and Parenting Through Separation, plus some traditional social work tasks like supporting people with Government agency advocacy. Outside of work I Iove exploring my new hometown, reading, checking out the beaches and meeting new people.


Senior Support Coordinator/Specialist Support Coordinator

Jodie has extensive experience in community services working for over 15 years in a variety of roles and completing work related courses including; a double diploma in Community Services; Mental Health and Alcohol and Other Drugs. Jodie’s previous employment has included working as Case Manager for a disability employment service assisting job seekers with complex needs, working in the community teaching refugees conversational English, and more recently, working for the NDIS developing and implementing participant plans. Jodie has exceptional knowledge of the supports available in Geelong and is an avid networker. She is passionate about supporting participants to be valued members of society and to have meaningful lives. She believes it is critical to enable participants to be educated and informed in order to bring their NDIS plan to life and det the most out of the supports available.


Support Coordinator

Kiera has a Bachelor of Health Science (Health Promotion) and a Masters of Public Health (Epidemiology). She also has a background in support work and finance. From her time as a support worker, Kiera has become passionate about empowering people to achieve their goals and get the most out of life. She has recently moved from Adelaide to Geelong and is excited to be working at AYS in a role that brings together her range of skills. When she is not working, Kiera is a complete theatre nerd and has been involved in 14 shows since 2015.


Support Coordinator

Matt has lived experience in disability and autism and had previously been a Disability Support Worker for nearly 3 years.Matt believes in empowerment and supporting participants is essential in assisting them live their best lives. Out of work, Matt enjoys watching sport such as footy, going fishing and travelling.


Support Coordinator

Mike is friendly, trustworthy and loyal. He finds joy in spending time with loved ones, hitting the gym and exploring new places. Weekends often see him embarking on trips, cooking, or sampling new restaurants. His passion for the disability industry stems from a passion for equal opportunities and support for all. A fun fact about Mike is that he lived and worked in Singapore for five years. He holds qualifications in Hospitality Operations and Accredited Recruitment Consulting.


Support Coordinator
Neil is sociable, easy-going and friendly. He finds joy in various pursuits, whether that be bowling, nurturing his succulent/cactus garden, solving sudoku puzzles, cheering for Collingwood or engaging in sports. In his spare time, he enjoys bowling and socialising with family and friends. Neil aims to make a positive impact on participants’ lives by building trust and assisting them in achieving their goals. He was born in England and came to Australia via boat which took 6 weeks. He is currently completing a Cert IV in Mental Health.


Support Coordinator

Susan holds an Advanced Diploma in Disability and has worked for 25 years in the disability field. Susan’s passion lies in supporting people to live their good life. This passion has led her to many different roles and experiences which include support worker, House supervisor, managing an ADE, Planner – for service providers and DHHS, Assistant Manager/Acting Manager of A Disability Service Provider, managing a Support Coordination Team and Support Coordinator. Susan has extensive experience supporting people to achieve amazing life goals, such as finding a home of their own, attending university, getting a job, connecting to their culture and community, going on an independent holiday and of course helping them to make choices about who supports them and how that support looks.

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