Who we are
Access Your Supports (or AYS) provides support services to eligible participants of the NDIS through it’s offices in Geelong, Colac and Mildura and is continually expanding it’s support into other regions.
Director Ralph Menchise, has brought together a team of professional and experienced support co-ordinators, therapists and peer mentors who are passionate about positive client outcomes. Not only does Access Your Supports deliver quality support services and empower our clients to achieve their life goals with the services available to them under the NDIS, AYS will also work closely to implement a plan that will work for you.
We believe this because of our people-centred practices that build capacity and empower choice and opportunity. We bring this to life through our organisation by continuing to do what we do.
We believe this because we do what we say we will do. We bring this to life through our organisation by being truthful, open and honest when communicating.
We believe this because we value the diversity in others. We bring this to life through our organisation by multi-mode communication and diversity through our actions.
AYS respects and upholds the right of every participant to have choice and control over support planning and delivery. We place the participant at the centre of everything we do. This is why we offer participants with ‘Support Coordination’ in their budget the choice of the full range of services available in their area and work with them to find the best service/s to meet their needs.
Access Your Supports strives to provide a safe environment for you and a safe workplace for our staff. We support an environment where participants and workers are treated with dignity and respect and where staff conduct themselves professionally at all times. This is underpinned by our Participants Rights and Responsibilities Statement and our Code of Conduct which is signed by all workers. We have documented policies and processes in place to ensure a service that is free from any form of violence, harassment, bullying or discrimination. We have complaints and incident management processes in place that are both compliant under legislation relevant to providing services under the NDIS and which also serve to protect participants and workers and inform continuous improvement.