Plan Management
Built on Integrity, Transparency & Reliable Support
Supporting participants with trusted NDIS Plan Management, clear budget tracking and local support from a team that puts people first. More than invoice processing, our Plan Management Specialists help ensure your funding is managed responsibly, transparently and with ongoing visibility over your plan.
What is NDIS Plan Management?
NDIS Plan Management helps simplify the administration of your NDIS funding.
At AYS, we handle the invoices, provider payments, budget tracking, and administration connected to your NDIS plan. You still keep choice and control over your supports, including the flexibility to use both registered and non-registered providers.
Our role is to help participants:
- Stay on track with their funding
- Ensure payments are processed efficiently
- Provide clearer visibility over their budget
- Manage your NDIS funding with greater confidence
The best part is that Plan Management is funded separately under your NDIS plan, meaning there are no out-of-pocket costs to you.
Benefits of AYS Plan Management
At Access Your Supports, our Plan Management Officers are here to help you manage the financial aspects of your NDIS plan. Here’s how we help participants manage their funding with greater clarity, confidence and support:
Responsible Funding Management
Your NDIS funding is managed carefully, transparently and in line with your plan, helping provide greater clarity in your supports.
Clear Visibility Over Your Funding
Real-time budget tracking and straight-forward reporting to help you stay informed and in control of your NDIS funding.
Efficient and Reliable Invoice Processing
Closely managed invoice processing helps ensure supports continue smoothly and problem-free for both participants and providers.
Transparent Communication
Clear communication, responsive support and consistent updates to help you stay informed about your funding at every stage.
Support From a Local Team
When you contact AYS, you speak with real people who understand your situation and provide responsive, ongoing support you can rely on.
No Out-of-Pocket Costs
Plan Management is funded separately through the NDIS under Improved Life Choices, meaning there are no additional out-of-pocket costs.
Plan Management focused on trust, transparency and support.
Managing NDIS funding can feel complex. Our role is to provide clear processes, reliable communication and responsible Plan Management that helps participants feel informed and confident at every stage. With AYS, you gain a trusted team that helps keep your funding organised, payments on track, and budgets easier to understand.
Get NDIS Plan Management at Zero Cost
To access Plan Management through AYS, simply request “Improved Life Choices” funding in your NDIS plan. This funding is provided separately by the NDIS and covers the cost of your Plan Management service, meaning there are no additional costs to you. Once included, our team can help manage your invoices, budget tracking, and financial administration.
Looking for a More Responsive Plan Manager?
Switch to AYS for Trusted NDIS Plan Management
Participants are increasingly looking for greater transparency, clearer communication and confidence that their NDIS funding is being managed responsibly. Switching your NDIS Plan Management provider to AYS is simple and can make a meaningful difference in how your funding is managed and supported.
Many participants choose to switch to AYS because they want:
- Efficient invoice processing and reliable payments
- Better communication and more responsive support
- Clearer visibility over their NDIS funding and spending
- Greater confidence that their plan is being managed properly
- Local support from a team that understands the NDIS
How to Switch to AYS
You can switch to AYS at any time during your NDIS plan, and in most cases, you do not need a full plan review to get started.
What Our Community is Saying?
"Gotta give credit when it's due! You and your staff are always so easy to work with. It's great to work with a Plan Manager that is always so responsive. AYS is always such an efficient machine!"
Rachel
"So quick to respond, easy to communicate with, fast payments etc etc - so thank you for that. You make my life so much easier!"
Olivia
"I would like to thank you the team at AYS for all your help over the years. Nothing has ever been too much trouble for you guys, and in turn that has made easier for us."
Julia
"Just wanted to pass along that the AYS Plan Manager I have been working with for only about a week has already impressed and are loving the service."
Amelia
"Thank you for all of your help over recent months, so much appreciated with everything that you have assisted me with, has made my life so much easier!"
Emily
"You guys are so helpful and patient and pay all the bills on time. I’m really happy with your services. You should be so proud!"
Lucy
"Just wanted to thank you for such efficient service. Also I find your team polite and very easy to converse with."
Noah
"I want to express my gratitude for your time speaking with me today. It’s very refreshing to have someone take the time to explain things and point me in the right direction, and I can’t thank you enough."
Luke
"I wanted to express my gratitude as it’s very refreshing to have someone take the time to explain things and point me in the right direction, and I can’t thank you enough - you're all absolute legends!"
Joe
Our Participant Stories
Patrick's Story
“I remember feeling upset and frustrated as I was finishing Year 12. I dreaded meeting new people and didn’t feel excited to do things I normally loved”.
“I am thankful for the support of Renee and the trust AYS has in me. I feel like I have found my second home”.
Hope’s Story
“Working with Jackie and Access Your Supports has allowed Hope to thrive in heartening and unexpected ways. The consistent and holistic approach used in the ECEI Key Worker Model has helped Hope and our family to not only feel known and understood but also supported in a way we hadn’t felt before.”
Nate’s Story
Geraldine and Patrick, share that AYS has done a lot for Nate along the way. This includes helping look after his NDIS plan and paying NDIS accounts. Nic and the Employment Support Team provide support to Nate at his internship, including the study and practical side. AYS helped Geraldine learn more about Centrelink and gave helpful advice to assist with filling out forms.
How does Plan Management compare to other options?
Get Started With AYS Today
Plan Management Frequently Asked Questions
What is Plan Management in the context of the National Disability Insurance Scheme (NDIS)?
Plan Management refers to how the financial aspects of a NDIS participant’s plan are managed. Participants can choose to self-manage their funds, have the NDIA manage it, use a registered Plan Manager, or a combination of these options. A Plan Manager helps participants by paying providers for services delivered, managing funding and budgets, and handling financial reporting.
How does one become eligible for Plan Management services under the NDIS?
Any NDIS participant with an approved plan is eligible to request Plan Management services. Participants must request this service during their planning meeting so that funding for Plan Management can be included in their budget.
What are the responsibilities of a Plan Manager in the NDIS?
A Plan Manager is responsible for processing invoices from service providers, making timely payments on behalf of participants, helping participants keep track of their funds and spending against their budgets, providing financial reports and ensuring compliance with NDIS guidelines regarding expenditures.
Can NDIS participants switch between different types of fund management options?
Yes, NDIS participants have the flexibility to change how they manage their funds. They can request a review of their plan at any time if they want to shift from being agency-managed to using a registered Plan Manager or vice versa. It’s important that such changes align with the participant’s goals and needs as outlined in their current NDIS plan.
How do service providers submit invoices under an NDIS Plan Management arrangement?
Service providers submit invoices directly to the participants chosen registered Plan Manager. The invoices must include specific details like the participant’s name and NDIS number, provider details, dates of service delivery, description of supports provided according to the categories within the participants NDIS plan, and cost breakdowns. The Plan Manager then verifies these details before processing payment using funds from the participant’s allocated budget within their NDIS plan.
How are Plan Management fees calculated, and who covers them?
Plan Management fees are calculated separately from your support budget (CB Choice & Control) and are covered by the NDIS within a plan. Participants do not incur any out-of-pocket costs for our services.