A Positive Behaviour Support (PBS) plan gives a person and their family a clear path forward. It focuses on strengths. It builds skills. It replaces guesswork with a plan everyone understands. If you’re new to PBS, here’s how it works and what to expect.
What Is Positive Behaviour Support?
Positive Behaviour Support is a person-centred approach used under the NDIS. It helps people who show behaviours of concern by understanding the reason behind those behaviours, not just the behaviour itself. A behaviour support practitioner looks at triggers, routines, and communication needs. They then build a plan around the person’s strengths and goals.
This approach improves quality of life. It also reduces reliance on restrictive practices over time, because the person gains new ways to communicate their needs and manage difficult moments.
PBS differs from older behaviour management models. Older models often focused on stopping a behaviour after it happened. PBS focuses on the reason behind the behaviour, then teaches a positive alternative. This shift gives participants more control over their own progress and gives families a plan built on understanding, not just reaction.
How a Behaviour Support Plan Is Developed
The process starts with a Functional Behaviour Assessment (FBA). A behaviour support practitioner meets with the participant, their family, and their support network. They gather information about daily routines, strengths, preferences, and the situations that lead to behaviours of concern.
This assessment identifies patterns. It maps out what happens before a behaviour occurs, what the behaviour looks like, and what happens after. These insights shape every strategy in the plan.
Two types of plans can result from this process:
- Interim plans are created within 30 days when a restrictive practice is already in use. They provide immediate, safe strategies while a full plan is developed.
- Comprehensive plans take shape over six to twelve months. They cover long-term, sustainable strategies for lasting change.

What a Behaviour Support Plan Includes
A strong plan gives everyone around the participant a shared, practical guide. It typically includes:
- The participant’s strengths, preferences, and daily routines
- Clear information about triggers and early warning signs
- Proactive strategies that teach new skills and prevent difficult situations
- Reactive strategies that keep everyone safe if a behaviour does occur
- A communication plan the whole support network can follow
- A review schedule to track progress and adjust strategies as needed
Every plan is implemented consistently across each setting the participant moves through home, school, work, and the wider community. Consistency helps the person build confidence and trust in the process.
Restrictive Practices and Safeguards
Sometimes a plan includes a restrictive practice as a short-term safety measure. Victoria’s authorisation process and the NDIS Quality and Safeguards Commission both provide oversight here, so any restrictive practice is reviewed, approved, and monitored carefully. The goal of every PBS plan is to reduce and eventually remove restrictive practices, replacing them with proactive, positive strategies that give the participant more control and independence.
Who Is Involved in the Process
A behaviour support plan works best as a team effort. The people involved usually include:
- The participant, whose goals guide the whole plan
- Family members and guardians, who share daily insight and support implementation
- The NDIS-registered behaviour support practitioner, who leads the assessment and plan
- Support workers, who apply strategies consistently day to day
- Allied health professionals, such as occupational therapists and psychologists, who contribute specialist input
Open communication between everyone on this list keeps the plan effective and current.

What to Expect Next
Once a plan is in place, progress is reviewed regularly. Strategies are adjusted as the participant grows, learns new skills, and reaches new goals. Families often notice steadier routines, clearer communication, and a stronger sense of confidence across home, school, and community life.
A Positive Behaviour Support plan is not a one-time document. It grows with the participant. As new goals emerge and circumstances change, the plan changes too, always guided by the same person-centred approach that shaped it from day one.
At AYS, our behaviour support practitioners work directly with participants and families across Geelong, Colac, and Mildura to build plans that are practical, person-centred, and genuinely achievable. If you’d like to talk through what a Positive Behaviour Support plan could look like for your family, our team is ready to help.

