The National Disability Insurance Scheme (NDIS) can open many opportunities, but understanding how to use your plan effectively is not always easy. This is where Support Coordination plays a key role. It acts as a bridge between you and the services you need, helping you make the most of your funding while building the skills to manage your supports in the future.
At Access Your Supports (AYS), we see Support Coordination as more than just connecting you with providers. It is about guiding you through each stage of your NDIS journey, ensuring you feel confident, informed, and in control.
What is Support Coordination?
Support Coordination is an NDIS-funded service that helps participants understand their plan, activate their supports, and link with the right providers. It is designed to give you clarity and direction while strengthening your ability to manage your own supports over time.
Rather than facing the NDIS alone, you have someone by your side who understands the system and can turn your goals into an actionable plan. Whether it is arranging services, managing agreements, or advocating on your behalf, your Support Coordinator keeps your plan on track.
How Support Coordination Works at AYS
We work closely with NDIS participants, families, and providers to deliver a seamless experience. Our service includes:
NDIS Plan Implementation
We start by understanding your goals and needs. We then create a practical plan that outlines the steps to put your NDIS supports into action.
Connecting with Providers
We help you find service providers who match your requirements. We also manage service agreements to ensure you have a reliable network that supports your goals.
Capacity Building
Our team coaches and mentors you to develop the skills needed for independence. We focus on building your confidence to self-manage your plan over time.
Ongoing Support and Advocacy
We monitor your progress, address challenges, and adjust your supports when needed. We also advocate on your behalf to make sure you receive the services you require.
Specialist Support Coordination
For participants with complex needs, we provide specialist support coordination and psychosocial recovery coaching, working with expert disability providers to ensure comprehensive care.
Budget Management
We guide you in managing your NDIS funding, enabling you to make informed decisions, prioritise your needs, and maximise the value of your budget.
Why Choose AYS as Your Support Coordinator
At AYS, our approach to Support Coordination combines expertise with a genuine focus on your journey.
- Experienced and Certified Coordinators – Our team includes highly trained Support Coordinators, Facilitators, and Specialists with expertise in disability services, mental health, and care coordination.
- Personalised Client-Centred Approach – We tailor our support to your goals and preferences, ensuring every decision is based on your needs.
- Strong Provider Network – We have an extensive network of trusted providers, giving you access to the right professionals and services.
- Comprehensive Support Services – From plan implementation to budget management and ongoing monitoring, we manage all aspects of your NDIS plan effectively.
- Advocacy You Can Rely On – We represent your interests when dealing with providers and stakeholders, ensuring your needs are always prioritised.
- Proven Results – Our track record shows consistent success in helping participants achieve their goals and improve their quality of life.
Meet Our Support Coordination Team
Behind every successful NDIS plan is a dedicated and knowledgeable Support Coordinator. At AYS, our coordinators bring a mix of experience, empathy, and practical expertise to every participant they work with.
You can meet our team of Support Coordinators here and learn more about the people who will be supporting your journey.
Getting Started with Support Coordination at AYS
Beginning your Support Coordination journey with us is simple.
- Get in Touch – Reach out via phone, email, or our contact page to share your NDIS details and goals.
- Initial Consultation – Meet with a coordinator to discuss your needs and how we can help.
- Create Your Support Plan – We design a plan that outlines the right services and providers for you.
- Connect with Services – We help you set up and activate your supports.
- Ongoing Support – We monitor your progress and adapt your plan as needed.
You can also complete our Support Coordination Referral Form to start the process today.
Common Questions About Support Coordination
How can a Support Coordinator help me?
A Support Coordinator helps you understand your plan, link you with providers, and build skills for greater independence.
Can I change my Support Coordination to AYS?
Yes. You have full choice and control over your providers. If you would like to change, check your current service agreement for notice periods and contact us to discuss your transfer.
What types of Support Coordination are available?
- Support Connection – Helps you connect with community, informal, and funded supports.
- Support Coordination – Assists you in using and managing your plan effectively.
- Specialist Support Coordination – Provides advanced assistance for complex needs.
Make Your NDIS Plan Work for You
The NDIS can give you more control over your life, but having the right guidance can make all the difference. At AYS, we are committed to helping you navigate your plan with confidence and clarity.
Contact us today or fill out our referral form to start building a support network that works for you.
